[Ali Khallad]

Hello, this is not an issue with the plugin, your website doesn’t show anything neither on desktop or mobile.

The extension insert all of it’s content before the add to cart button, so if the latter is removed, the extension content won’t appear, so maybe try deactivating other plugins.

[Ali Khallad]

Please try disabling all other plugins except WooCommerce and test again to see if it’s resulted from one of the plugins. Also make sure you have the latest version of the plugin.

[Ali Khallad]

Thank you Ali,

It worked.

[Ali Khallad]

Add this to your css for this specific product (this will only apply to this product)

ul#input_1544_2 li {
    float: none;
}
ul#input_1544_2 {
    text-align: center;
}

[Ali Khallad]

Hi @hb_webmaster,
This message will only appear if you have no added a set of prices, or the customer locations does not fall within those rates.
Example:
– You entered $10 from 1KM to 20KM
– The client location is 300KM away
this will result in that message.

[Ali Khallad]

There is no option for that, but you can add this to your css

body a.wwob-accordion:after, body a.wwob-accordion.active:after {
    display: none;
}
body .wwob-accordion-container div.panel {
    max-height: 100%;
}
body .wwob-accordion-container .panel p, body .wwob-accordion-container .panel textarea, body .wwob-accordion-container .panel div {
    display: block;
}

If you need to customize it further please consider hiring a developer to do that for you.
Thanks

[Ali Khallad]

You need to specify accepted types, please read the documentation: https://plugins.wpali.com/docs/woocommerce-drag-drop-file-uploader/getting-started/creating-a-product/

if it is still not accepting file, then you have a restriction on server level or WordPress level, you’ll need to reach out to server support or hire a developer to investigate.

Good luck.

[Ali Khallad]

I just looked, this is not an issue related to our plugin, your theme or another plugin is hiding the cart area on the page which prevent our uploader from showing as well.

You can solve by adding this to your CSS:

.summary.entry-summary form.cart {
    display: block!important;
}

Note that we will not be able to assist you with issues that are not related to the plugin.

Regards

[Ali Khallad]

The uploader can only be placed on products.
For the product, trying enabling the uploader and publish the product, then have a look.

[Ali Khallad]

There is no way for me to investigate without directly accessing the site.
please send me the login details here support@wpali.com

[Ali Khallad]

Can you share a link please?

[Ali Khallad]

Ok, can you share login details here: support@wpali.com

[Ali Khallad]

Good to hear it works for you, this is free of charge.
If you need custom work use the custom work button at the top or reach out via contact form.

[Ali Khallad]

You haven’t created a template file in that directory. Anyway, I have added the code and template file in the plugin, now it should work directly as any other plugin.

Please make sure to install latest version 1.0.6

[Ali Khallad]

Move the translation files to this location: /wp-content/languages/loco/plugins (there is an option for that in loco)

then add this code to your child theme functions.php

/**
 * Load plugin textdomain.
 */
add_action( 'init', 'wcdragndrop_load_textdomain' );
function wcdragndrop_load_textdomain() {

	$path = ABSPATH  . '/wp-content/languages/loco/plugins';
  load_plugin_textdomain( 'wpali-wc-drag-drop-uploader', false, $path );

}

This is test and working, so please make sure you use the exact code + the path shared above to save the translation files.

[Author]

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