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Ali Khallad

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Viewing 15 posts - 1 through 15 (of 186 total)
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  • Ali Khallad
    Keymaster

    Hello, sorry for the delay, there a mailing issue on our server.
    I believe you are using other APIs on the same project other than the Distance Matrix API, make sure it’s the only one enable on the project, others need to be removed.

    Ali Khallad
    Keymaster

    Hello, this happens because one of the services you’re using can’t be used with referrer restrictions. The API that the plugin uses is Google Distance Matrix API, you should use alone to not get the error.

    Let us know how it goes!

    in reply to: Hook to exclude shipping class #8908
    Ali Khallad
    Keymaster

    Happy to help

    in reply to: Shipping by distance doesnt work #8907
    Ali Khallad
    Keymaster

    Ok, can you share the admin login details with me in a message to this email so I can have a look:
    ali@wpali.com

    in reply to: Free Pickup #8901
    Ali Khallad
    Keymaster

    Our plugin only adds another shipping method and perform needed calculations to force a fee, if local pickup is not appearing, then there a problem with local pickup, not the delivery plugin. You might want to disable the existing plugins one by one to see if one of them is causing the issue, or revert any recent changes.

    in reply to: Quantity box broken #8900
    Ali Khallad
    Keymaster

    You can only set quantity for single items, not the whole product to not break the functionality of the order builder, but user can select quantity on cart if needed.

    Regarding options price, this is not supported.

    regarding currency, can you give me an example please?

    in reply to: Cannot use unrestricted API key #8893
    Ali Khallad
    Keymaster

    Sorry for the delay, but our support is limited to the plugin functionality, the keys you’re using are restricted from you Google API console and this is not something we can help with.
    We have provided instructions based on what we know, if it doesn’t work for you then you’ll have to contact the API support about this issue as the API key wouldn’t work with any other plugin not just ours.

    in reply to: Min qty not work #8892
    Ali Khallad
    Keymaster

    The min quantity is only on item level, not on product level. Also, if this issue is with items, please try to disable your plugins one by one to see which one is causing the issue as this might be conflict with some other JS code.

    in reply to: Shipping by distance doesnt work #8891
    Ali Khallad
    Keymaster

    When you click add rate button, does it show any errors in the console or not?

    in reply to: Hook to exclude shipping class #8890
    Ali Khallad
    Keymaster

    Hello, this is the hook that you need to use: wpali_add_distance_shipping_rate

    It’s a filter with single parameter ($rate), you need to return false if your condition is met, this way the rate won’t be applied if the condition is met ( shipping class exists )

    in reply to: Quantity box broken #8889
    Ali Khallad
    Keymaster

    The quantity box is hidden by default on our plugin since quantity is manager per items not on product level, it shouldn’t appear on order builder is enable. This means that your theme forces the box the show.

    I can write the correct CSS to hide it if you send me a link to your website.

    in reply to: how to make all options “not required” ? #8888
    Ali Khallad
    Keymaster

    Perfect, good to hear it’s working

    in reply to: how to make all options “not required” ? #8875
    Ali Khallad
    Keymaster

    Since this is not working, the only way is by editing core code, go to
    – wp-content/plugins/wpali-woocommerce-order-builder/includes/class-wpali-woocommerce-order-builder.php
    Then search for ( should be on line 199)
    $this->loader->add_action( 'woocommerce_add_to_cart_validation', $plugin_public, 'wwob_prevent_items_add_to_cart', 10, 2);

    and comment or remove this code.

    in reply to: Cannot use unrestricted API key #8873
    Ali Khallad
    Keymaster

    Thanks, I got your email and responded.
    You’ll need to change the restriction type as some of the APIs don’t allow it, that’s a problem on Google side.

    in reply to: Shipping by distance doesnt work #8872
    Ali Khallad
    Keymaster

    Ok, do you mind taking a screenshot of the browser console after you click the add rate button
    https://developers.google.com/web/tools/chrome-devtools/open

Viewing 15 posts - 1 through 15 (of 186 total)