October 10, 2020 at 4:00 pm #8856October 10, 2020 at 4:37 pm #8857
You need to allow your website link from Google API console for this key, that’s allOctober 10, 2020 at 8:03 pm #8858
I did allow my website link for this key.
I realised I made a mistake on my title, so ignore that, Let me try to explain the porblem again:
I have made an API key, and it is restricted to my website by using my website url for the https referrer, as per google’s recomendations to restrict my key.
Your plugin is telling me I cannot use a restricted key.
I am not a developer – please be clear with any instructions you wish me to carry out to fix this.
BeckyOctober 10, 2020 at 8:23 pm #8859
Perhaps some screenshots would help. Can I email them to you please?October 12, 2020 at 11:28 am #8867October 12, 2020 at 5:18 pm #8870
How are you going? I emailed you the screenshots earlier so if you didn’t receive them, please check your spam folder.
I hope to get this resolved as soon as possible as my website is unable to accept any orders until I get the shipping sorted.
BeckyOctober 13, 2020 at 11:23 am #8873
Thanks, I got your email and responded.
You’ll need to change the restriction type as some of the APIs don’t allow it, that’s a problem on Google side.October 13, 2020 at 11:42 am #8874
Thanks Ali, but as I mentioned before, I am not technical, and that is not a helpful, instructive answer for someone who is not technical.
I cannot find any documentation about how to use your plugin that explains things clearly astep by step.
Support is slow. I thought if I paid for a plugin, it would be worthwhile! This is frustrating.October 13, 2020 at 12:14 pm #8877
In addition to my last message, i have not used the IP address – my host helped me, thankfully.
It still does not work. No shipping price is being shown.
BeckyOctober 13, 2020 at 12:56 pm #8878
Correcting my last message- I am NOW using IP address. I changed it as directed. It still does’t work.
I would like to get this sorted out as soon as possible please, Ali.
October 16, 2020 at 4:13 pm #8893
- This reply was modified 3 years, 1 month ago by chezchien.
Sorry for the delay, but our support is limited to the plugin functionality, the keys you’re using are restricted from you Google API console and this is not something we can help with.
We have provided instructions based on what we know, if it doesn’t work for you then you’ll have to contact the API support about this issue as the API key wouldn’t work with any other plugin not just ours.
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