[chezchien]

Correcting my last message- I am NOW using IP address. I changed it as directed. It still does’t work.

I would like to get this sorted out as soon as possible please, Ali.

• This reply was modified 4 years, 2 months ago by chezchien.

[chezchien]

Hi again
In addition to my last message, i have not used the IP address – my host helped me, thankfully.

It still does not work. No shipping price is being shown.

Becky

[chezchien]

Thanks Ali, but as I mentioned before, I am not technical, and that is not a helpful, instructive answer for someone who is not technical.

I cannot find any documentation about how to use your plugin that explains things clearly astep by step.

Support is slow. I thought if I paid for a plugin, it would be worthwhile! This is frustrating.

[chezchien]

Hi Ali

How are you going? I emailed you the screenshots earlier so if you didn’t receive them, please check your spam folder.

I hope to get this resolved as soon as possible as my website is unable to accept any orders until I get the shipping sorted.

Thanks

Becky

[chezchien]

Perhaps some screenshots would help. Can I email them to you please?

[chezchien]

I did allow my website link for this key.

I realised I made a mistake on my title, so ignore that, Let me try to explain the porblem again:

I have made an API key, and it is restricted to my website by using my website url for the https referrer, as per google’s recomendations to restrict my key.

Your plugin is telling me I cannot use a restricted key.

I am not a developer – please be clear with any instructions you wish me to carry out to fix this.

Becky

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