some files are not allowed?

[tekiek]

I love the look of this plugin but there is a problem… when customers want totupload an .ai file it says it is forbidden for security reasons??
But I allowed adobe files
Why is .ai not possible?

And.. when a customer ordered something and added an .pdf file I don’t receive the file?

• This topic was modified 6 years, 8 months ago by tekiek.

[Ali Khallad]

Hi, that’s WordPress restriction, please see the response here:

Upload issues

[tekiek]

Problem solved!
But the other problem is: I dont receive the uploaded files! Where can I find them?

[Ali Khallad]

Awesome, have you updated to the latest version?

[tekiek]

Yes! I have version 1.0.3
Just downloaded the plugin two days ago from envato market…

[Ali Khallad]

The files can be found on the order page. When a customer places an order, the files will attached to it.

[tekiek]

No, thats the point. I cannot find it anywere? Not in an email but not in the order either

• This reply was modified 6 years, 8 months ago by tekiek.

[Ali Khallad]

Ok, please send me the login details: ali@wpali.com and I’ll take a look at it.

[Author]

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